Frequently Asked Questions

Everything you need to know about shopping with River Babe Threads.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Please allow 1-2 business days for processing before your order ships.

What is your return policy?

We accept returns of unworn, unwashed items with original tags within 30 days of purchase. Please note that seasonal clearance items are final sale.

How should I care for my River Babe garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on low heat.

Do you offer international shipping?

Yes, we currently ship to select countries including Canada, the UK, and Australia. Shipping rates and delivery times vary by location.

Can I change or cancel my order after it's placed?

Once an order is placed, it moves quickly into our fulfillment process. Please contact our support team within 1 hour of purchase to request any modifications.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options through Afterpay and Shop Pay.